Question 1

What warranty does Village Peddler offer on bikes purchased there?

Accepted Answer

All bicycles come with a lifetime warranty to the original purchaser against defects in materials and workmanship. Additionally, the shop provides one year of free routine maintenance service from the date of purchase, and all moving parts and components carry a one-year manufacturer warranty.

Question 2

Does Village Peddler accept walk-in bike repairs, or must appointments be scheduled?

Accepted Answer

Bike servicing and repairs are available by appointment. Walk-in repairs will be assessed on a case-by-case basis upon arrival, and customers should be prepared to schedule their bike for repair rather than expect same-day service.

Question 3

What is Village Peddler's return and exchange policy for bike purchases?

Accepted Answer

In-stock bicycles may be exchanged for a different size, color, or model of equal or greater value within 7 days if unused and unridden. Online and special-order bicycles are non-returnable and non-refundable. Non-special-order merchandise items may be returned within 7 days for exchange or refund if unused and in original packaging.

Question 4

Can customers order bikes online and pick them up in-store at Village Peddler?

Accepted Answer

Yes, the shop accepts website orders for in-store pickup. Most orders are ready within one business day, though some items may require additional time for transfer or assembly. Customers will be notified by phone or email when their order is ready, and orders must be picked up within 15 days unless special arrangements are made.

Question 5

How long has Village Peddler been operating in Larkspur?

Accepted Answer

Village Peddler is an over 50-year icon in Larkspur, with experienced staff serving the community for more than five decades.

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