Does Bike Works offer bike rentals?

Yes. Bike Works rents road, mountain, and hybrid bikes for adults. All rentals include a helmet, lock, and local riding recommendations from staff.

What is Bike Works' return and satisfaction policy?

The shop offers a 30-day satisfaction guarantee. Items in new condition or defective merchandise can be refunded or replaced within 30 days. Used items may be subject to a restocking fee, and labor services like custom wheel builds are non-refundable.

Can bikes be shipped, or is in-store pickup available?

Most apparel and accessories ship within one business day, though some bikes may not be eligible for shipping due to dealer agreements. In-store pickup is free for all items including bikes, typically ready within one business day. Photo ID is required for pickup, and orders must be collected within 30 days or a 10% restocking fee applies.