Question 1

What is the BG FIT system, and does Village CycleSport offer it?

Accepted Answer

BG FIT is a bike-fitting system created by Specialized to help cyclists ride faster, longer, and in complete comfort while reducing injury risk. Village CycleSport is a BG FIT expert and one of only select Specialized dealers offering this service.

Question 2

What is Village CycleSport's return and satisfaction policy?

Accepted Answer

The shop offers a 100% satisfaction guarantee: customers may return items in sale condition within 30 days for a replacement or refund. Returns should be in original packaging; merchandise that appears used is subject to a restocking fee, and returns over $100 require a return authorization number obtained by phone or email.

Question 3

How does in-store pickup work for online orders at Village CycleSport?

Accepted Answer

Most orders placed by 11:00 am Monday through Friday will be ready after 4:00 pm the next day. Orders placed after 11:00 am or on weekends may be ready the same day if the customer calls the shop at (847) 398-1650 to notify them. Pickup orders must be collected within 10 days or a 10% restocking fee applies.

Question 4

What bike repair and service capabilities does Village CycleSport have?

Accepted Answer

The shop operates a full-service repair center where expert mechanics handle complex repairs, including troubleshooting noise, sluggish shifting, and drivetrain issues. The shop also offers bike service and maintenance.

Question 5

Does Village CycleSport carry electric bikes?

Accepted Answer

Yes, the shop features electric bike options with lightweight rechargeable batteries, quiet pedal-assist motors, and carrying capacity designed for longer, faster rides.

Browse bike shops

Village CycleSport

About

Trek

More bike shops
in Illinois.

Brands carried

What they offer

Hours

Frequently asked questions

The Bike Lane

Working Bikes Cooperative

J & R Cycle & Ski

Wheel Werks Bikes

Dan's Bike Shop