What is BG FIT and how does Village CycleSport use it?

BG FIT is a bike fitting system available exclusively through select Specialized dealers. Village CycleSport offers this service to help cyclists ride faster, longer, and in complete comfort while reducing injury risk.

What is Village CycleSport's return and satisfaction policy?

The shop offers a 100% satisfaction guarantee allowing returns within 30 days in sale condition for replacement or refund. Items must be in original packaging; used merchandise may be subject to a restocking fee, and returns over $100 require a return authorization number obtained by phone or email.

How does in-store pickup work for online orders?

Most orders placed by 11:00 am Monday–Friday are ready after 4:00 pm the next day. Orders placed after 11:00 am or on weekends may be ready the same day if the customer calls ahead at (847) 398-1650. Pickup must occur within 10 days or a 10% restocking fee applies.

What bike repair and service work does Village CycleSport perform?

The shop's expert mechanics handle complex repairs including troubleshooting mechanical issues, drivetrain adjustments, and crankset problems. The shop also offers professional bike service and repair work.

Does Village CycleSport offer shipping?

Yes, the shop ships to the continental U.S. with three shipping options available. Split orders across multiple shipments will not exceed the original quoted shipping charge.