Question 1

What is Next E-Bikes' certification or specialty?

Accepted Answer

Next E-Bikes is a Velotric Dealer Certified shop, which means it offers expert guidance, professional service, and authentic Velotric e-bikes with a focus on top-quality performance and safety.

Question 2

Does Next E-Bikes service all bike brands?

Accepted Answer

Starting April 1st, Next E-Bikes no longer services lower-end bike brands with non-branded components, including bikes purchased from retailers like Amazon and Walmart. The shop focuses on servicing e-bikes and branded bicycles from established vendors.

Question 3

What is included in the Next Complete Tune Up?

Accepted Answer

The Next Complete Tune Up includes all services from the Speedy Check (safety inspection, brake and shifting adjustments, tire pressure, drivetrain lubrication), plus brake and shifting alignment, battery and motor check, hydraulic brake fluid inspection and top-off, a road test, and frame cleaning. Pricing is $129 for Next E-Bikes brands and $159 for other vendors.

Question 4

Does Next E-Bikes offer delivery service?

Accepted Answer

Yes, the shop offers delivery service up to 20 miles for $40.

Question 5

What are the storage and bike assembly options?

Accepted Answer

Next E-Bikes offers monthly bike storage at $29.99 per month. For bike assembly, stock bikes are $149 and include a free first tune-up, while non-stock bikes are $189. A storage package is also available that includes four months of storage plus a Complete Tune Up for $89.99.

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