Question 1

What types of repairs does Willy's Bikes handle?

Accepted Answer

The shop specializes in bicycle repairs including road bikes, fixies, and BMX stunt bikes, as well as specialized/carbon fiber bicycle repair and electric bicycle repair. Willy's Bikes also repairs skateboards and electric scooters.

Question 2

Does Willy's Bikes offer tool lending or DIY support?

Accepted Answer

Yes. If a customer brings their bike or board by the shop and needs a quick fix they can do themselves, Willy will lend tools to help complete the repair.

Question 3

What is the shop's background and ownership?

Accepted Answer

Willy's Bikes was established in 1995 by Guillermo 'Willy' Gonzalez, whose interest in bicycles was cultivated by his father who owned a bike shop in Mexico. Willy later became known as the best bicycle mechanic in the San Fernando Valley before opening his own shop. The business is family-owned and operated, with his daughter Stephanie and son Fabian working in the shop.

Question 4

Does Willy's Bikes offer services beyond bicycles?

Accepted Answer

In addition to bikes, the shop sells skateboards and is an authorized U-Haul dealer offering truck rentals and moving services. Willy has been an authorized U-Haul dealer for more than 30 years.

Question 5

Can Willy's Bikes order items that aren't in stock?

Accepted Answer

Yes. If the shop does not have an item in stock, Willy can order it for customers. The shop maintains a growing online presence with a website, Facebook page, Twitter account, and eBay store.

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