Question 1

What does Sprocket Cycles' custom bike fitting service include?

Accepted Answer

Paul Che offers 2–3 hour fitting sessions using specialized tools to achieve proper bike fit, followed by a CompuTrainer session to analyze power, efficiency, and pedal stroke. The fitting is designed to demonstrate increased power and efficiency after adjustment.

Question 2

What bike service levels does the shop offer?

Accepted Answer

Sprocket Cycles provides Tune Up (brake and gear adjustment, wheel truing, lubrication, and frame polish), Major Tune Up (same plus drivetrain disassembly and cleaning), and Overhaul (complete bike disassembly, bearing service, and reassembly with fresh grease). The shop also offers custom bike builds with European and American frames paired with Shimano, Di2, Campagnolo, or SRAM components.

Question 3

What is the background of the shop's owner and team?

Accepted Answer

Sprocket Cycles was founded in 2010 by Paul Che, who began racing bicycles at age eight and competed at the elite and world-class levels in Peru before transitioning to bike shop ownership. The team includes Mike, who joined in 2011 with 34+ years of industry experience across sales, mechanics, management, and independent operation, and Omar, who has worked with bicycles since childhood and joined in 2014.

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