Question 1

Does Pro Bike Supply offer custom bike builds?

Accepted Answer

Yes. Pro Bike Supply invites customers to start with a frame or complete bike and collaborate with staff to build a personalized bike matched to riding style, needs, and budget. The shop's showroom features a variety of frames, wheels, and parts to support custom configurations.

Question 2

What is Pro Bike Supply's return policy?

Accepted Answer

Pro Bike Supply allows easy returns on most items within 45 days of purchase.

Question 3

Does Pro Bike Supply offer free shipping?

Accepted Answer

Yes, the shop offers free shipping on orders over $50. Price matching is also available on all products.

Question 4

Can customers schedule a consultation with the shop owner?

Accepted Answer

Pro Bike Supply offers free bike consultations where customers can speak with Mark, the owner, or one of the shop's trained professionals to discuss bike selection and build options. Consultations should be scheduled in advance.

Question 5

What repair services does Pro Bike Supply provide?

Accepted Answer

Pro Bike Supply is a full-service shop with skilled technicians capable of handling repairs ranging from basic tune-ups to complete suspension overhauls.

Question 6

Is Pro Bike Supply family-owned?

Accepted Answer

Yes, Pro Bike Supply is a family-owned business founded on the principle that no two riders are alike, and the shop takes a personalized approach to serving cyclists of all skill levels.

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