Question 1

Does Mead's Bike Shop offer custom bike building?

Accepted Answer

Yes, Mead's will custom-build a bike according to customer specifications. Each bike in inventory meets the highest standards of quality and is thoroughly tested for safety before purchase.

Question 2

What bike fitting services does the shop provide?

Accepted Answer

Mead's offers professional bike fitting services. Qualified staff consider all variables when helping customers select a bike to ensure proper fit for comfort and safety.

Question 3

What is Mead's return and satisfaction policy?

Accepted Answer

Mead's offers a 100% satisfaction guarantee; customers can return items within 30 days for replacement or refund. Merchandise that appears used may be subject to a restocking fee, and labor fees (such as for custom-built wheels) are not refundable.

Question 4

Does Mead's offer in-store pickup for online orders?

Accepted Answer

Yes, most online orders are ready for in-store pickup within one business day. Customers should call ahead to confirm product availability, and orders must be picked up within 15 days or a 10% restocking fee will be charged.

Question 5

What types of bicycles and gear does Mead's stock?

Accepted Answer

Mead's sells road bikes, mountain bikes, electric bikes, and kids' bikes, along with helmets, tires, tubes, clothing, accessories, shoes, and parts. The shop also offers free shipping over $99 on most products.

Question 6

What services does Mead's provide beyond bike sales?

Accepted Answer

In addition to sales, Mead's offers expert bicycle services including bike service and repair, bike fitting, mountain bike classes, and financing options.

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