Question 1

Does LoopEride service electric bikes from other manufacturers?

Accepted Answer

Yes. LoopEride services electric bikes from other manufacturers, performs custom builds and conversions, and stocks batteries, conversion kits, accessories, and ebike parts. A certified Light Electric Vehicle technician (Dale) is on staff to ensure quality control.

Question 2

What is LoopEride's warranty policy?

Accepted Answer

LoopEride offers one year of warranty coverage on bikes purchased from the shop and responds quickly to resolve any issues that arise during that period.

Question 3

Does LoopEride ship bikes outside the Kenai Peninsula?

Accepted Answer

Yes. LoopEride can ship anywhere in Alaska and has delivered bikes to Fairbanks, Anchorage, Soldotna, Kenai, Sitka, Kodiak, and St Paul Island. All bikes are unpacked, assembled, tested, and carefully inspected before shipment.

Question 4

What financing options are available at LoopEride?

Accepted Answer

LoopEride participates in HEA's Line of Credit program, allowing customers to finance ebike purchases through their HEA utility bill.

Question 5

Does LoopEride accept walk-in customers or appointment-only?

Accepted Answer

LoopEride operates by appointment. Customers can call or text 907-435-7437, email Ride@LoopEride.com, or schedule a test ride through the website.

Question 6

What types of electric vehicles does LoopEride sell beyond bikes?

Accepted Answer

LoopEride sells electric scooters, dirt bikes, unicycles, and 3000-watt electric motorcycles. The shop also carries folding models designed for compact storage and transport.

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