Question 1

What is Mad Moose Bikes' background and how long has the owner been in the bike industry?

Accepted Answer

Mad Moose Bikes was founded by Will Ross, who has 20+ years of bike industry experience. Ross started the business as a mobile bike shop in 2024 and expanded to a brick-and-mortar location in April 2025. Before opening Mad Moose, Ross worked as a shop service manager and product designer at other Anchorage bike shops, and raced professionally as an off-road triathlete and endurance athlete.

Question 2

Does Mad Moose Bikes offer rentals?

Accepted Answer

Yes, Mad Moose Bikes offers bike rentals. The shop is located near popular Anchorage riding areas including summer mountain bike trails, winter fat bike trails, and Hilltop Bike Park.

Question 3

What makes Mad Moose Bikes' location significant?

Accepted Answer

The shop is positioned as close as possible to Anchorage's favorite summer mountain bike trails, winter fat bike trails, and Hilltop Bike Park to minimize travel time to riding areas and support mid-ride mechanical needs or gear purchases.

Question 4

What is the Mad Moose Guarantee?

Accepted Answer

Mad Moose Bikes operates under the philosophy that the team rides what it sells and sells what it rides, ensuring all purchases meet the shop's personal standard.

Question 5

Is online ordering available at Mad Moose Bikes?

Accepted Answer

Yes, Mad Moose Bikes allows customers to shop online and pick up in-store.

Question 6

Is the shop involved in the local cycling community?

Accepted Answer

Mad Moose Bikes actively supports the Anchorage cycling community through trail building and maintenance with Singletrack Advocates, sponsoring Arctic Bike Club events, and supporting local riders and neighborhood programs.

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