Question 1

Does Epicenter Cycling offer free test rides and demo rentals?

Accepted Answer

Yes. Test rides are always free, and customers can demo bikes with the demo fee credited toward purchase if they buy. The shop's crew fits each customer properly to the bike and will accompany riders if desired.

Question 2

What bike fitting and setup services does the shop provide?

Accepted Answer

Epicenter Cycling offers bicycle and cleat fittings, saddle sizing, and suspension setup. The shop also provides personal guidance to help customers find the right gear for their riding style and needs.

Question 3

Does Epicenter Cycling have a bike trade-in program?

Accepted Answer

Yes, the shop advertises a trade-in option for customers looking to exchange their current bike.

Question 4

What community organizations and causes does Epicenter Cycling support?

Accepted Answer

Epicenter Cycling has a track record of supporting local cycling advocacy groups including Mountain Bikers of Santa Cruz, Santa Cruz County Cycling Club, Bike Santa Cruz County, and Girls Rock Santa Cruz, as well as contributing to bike-related fundraisers and community events.

Question 5

Can customers get trail recommendations and guided rides from Epicenter Cycling staff?

Accepted Answer

Yes. Staff members will go riding with customers to show them favorite local trails and routes as part of the shop's commitment to customer service and community.

Question 6

When was Epicenter Cycling established and who founded it?

Accepted Answer

Epicenter Cycling was founded in 2009 by Santa Cruz locals Shawn and Kazia Wilson and now operates six locations across Northern California.

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