Question 1

What repair services does Bike Surgeon offer and how quickly can they be completed?

Accepted Answer

Bike Surgeon offers Safety Checks, Tune-Ups, Reconditions, and complete Overhauls ranging from $34.95 to $399.95. All scheduled services are completed within 24 hours of drop-off. The shop also offers a 24-hour Tune-Up available ASAP, described as a St. Louis market exclusive.

Question 2

Does Bike Surgeon provide professional bike fitting?

Accepted Answer

Yes, the shop houses a Retul 3D Fit Studio staffed by three certified fit professionals. The fitting uses a medically based protocol developed by the Boulder Center for Sports Medicine to provide customers with comfortable and efficient bike positioning.

Question 3

What group rides does Bike Surgeon organize?

Accepted Answer

The shop organizes multiple weekly group rides for all skill levels, including Saturday morning A rides (21-23 mph) and B rides (17-19 mph), a Saturday C pace group (14-16 mph), and Tuesday night rides with three pace-based options. Routes are posted on Strava.

Question 4

What makes Bike Surgeon's mechanical staff notable?

Accepted Answer

The shop employs four senior technicians each with 20+ years in the industry, plus four additional bike specialists. This deep experience allows the shop to return bikes to like-new mechanical condition without the extended wait times common at other facilities.

Question 5

Does Bike Surgeon host events beyond group rides?

Accepted Answer

Yes, the shop organizes and hosts several annual events including The Southern Illinois Fat Tire Festival, Tour de Surgeon, O'Town Hustle, The Fourth of July Ride, and the Cannonball Race Series, as well as one-night specialty mechanic workshops offered throughout the year.

Question 6

What is unique about Bike Surgeon's in-shop experience?

Accepted Answer

The shop features an on-site bar and café called Gears, and customers can interact with Ari, the shop dog, while visiting or participating in rides.

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