Question 1

Does Village Cycle Center offer bike fitting services?

Accepted Answer

Yes, Village Cycle Center offers professional bike fitting as part of its full-service tech department.

Question 2

What is Village Cycle Center's policy if a new bike doesn't fit after purchase?

Accepted Answer

The shop offers a 30-day trial period on new bikes. If a bike doesn't meet expectations, customers can bring it back for an exchange to find a better fit for their needs.

Question 3

How quickly can Village Cycle Center have a new bike ready to ride?

Accepted Answer

The shop assembles and sets up bikes in less than an hour from the time of purchase.

Question 4

What warranty or maintenance coverage comes with a new bike purchase?

Accepted Answer

All new bikes include free assembly and two free tune-ups. The first tune-up should be scheduled within 90 days of purchase, and the second is recommended for fall to maintain the bike after a season of riding.

Question 5

Does Village Cycle Center support any charitable causes?

Accepted Answer

Yes, the shop donates $10 to IMBA's Trail Building Fund for every full-suspension mountain bike sold, and $1 to the League of American Bicyclists for every Bontrager helmet sold.

Question 6

What makes Village Cycle Center's staff distinctive?

Accepted Answer

The crew at Village Cycle Center has over 100 years of combined experience in the bicycle industry, providing extensive cycling knowledge and expertise.

Village Cycle Center

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