Question 1

Does Electric Movement work on all types of electric vehicles, or just e-bikes?

Accepted Answer

Electric Movement services e-bikes, e-scooters, skateboards, and electric unicycles, positioning itself as one of the few shops in Chicago that repairs a full range of electric mobility products. The shop offers a variety of services including tire/tube changes, brake adjustments, battery installation, controller installation, wheel truing, and tune-ups.

Question 2

What comes with an e-bike purchase at Electric Movement?

Accepted Answer

Customers who purchase an e-bike, e-scooter, or other personal electric vehicle receive free expert assembly, one free tune-up, and lifetime service coverage for their device.

Question 3

Can customers rent e-bikes or e-scooters from Electric Movement?

Accepted Answer

Yes, Electric Movement offers e-bike and e-scooter rentals for customers looking to ride around Chicago, whether for a Cubs game or other local activities.

Question 4

Does Electric Movement offer a flat tire protection plan?

Accepted Answer

The shop offers an e-bike flat tire protection plan that includes up to six free tube installations over a two-year period, priority service, and quick turnaround for riders who depend on their e-bikes for commuting or frequent use.

Question 5

Do customers need an appointment to bring their bike in for service?

Accepted Answer

Customers do not need an appointment for tune-ups, flat tire repairs, or other standard services; they can stop by anytime the shop is open.

Question 6

Does Electric Movement offer free local pickup for online orders?

Accepted Answer

Yes, customers can order online and pick up items for free at the shop on their next visit.

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