Does Trek Store of Charleston work on bikes from other brands?

Yes. The shop services all bicycle makes and models, not just Trek. Technicians are trained to diagnose and service many name-brand e-bikes as well, though e-moto bikes are excluded.

What bike repair service packages are available?

The shop offers a Bike Wash ($49.99), Level 1 tune-up ($99.99), Level 2 ($199.99), and Level 3 packages for road ($449.99), hardtail ($539.99), and full-suspension bikes ($659.99). All tune-ups include a 30-day warranty on labor, and service estimates are free.

Does Trek Store of Charleston offer professional bike fitting?

Yes. The shop specializes in professional bike fitting services, which it identifies as the most important aspect of cycling comfort and speed.

What is included in a Level 3 full-suspension service?

Level 3 full-suspension service ($659.99) includes disassembly and deep cleaning of the entire bike, overhauls of headset/bottom bracket/hub bearings, hydraulic fluid flush and replacement, cable and housing replacement, suspension fork and dropper post servicing, rear shock servicing, and frame linkage overhaul. Parts are not included in package pricing.