Question 1

Does The Spinning Spoke Cycle Hub service bikes other than Trek and Electra?

Accepted Answer

Yes. The shop sells Trek and Electra bicycles but services all makes and models of bikes regardless of where they were purchased.

Question 2

What amenities are available while waiting for bike service at the Florence location?

Accepted Answer

The shop offers a free game of pinball, water, and treats for pets while customers wait. The shop also carries running shoes, running apparel, yoga mats, foam rollers, and nutritional supplements.

Question 3

Is The Spinning Spoke Cycle Hub certified to service e-bikes?

Accepted Answer

Yes. The shop is a Bosch Certified Service center and services e-bikes.

Question 4

Does the shop offer test rides on new bikes?

Accepted Answer

Yes. The Spinning Spoke Cycle Hub offers free test rides. Customers can sign up and the shop will reach out to schedule a test ride appointment.

Question 5

What is the history behind The Spinning Spoke Cycle Hub?

Accepted Answer

Katie and Timothy Wakefield opened The Spinning Spoke Cycle Hub in Florence, Alabama on July 1, 2014. Timothy had previously been unable to find bike services locally and had to travel more than an hour for repairs, which inspired the couple to open the shop in Downtown Florence near the University of North Alabama.

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