Question 1

Does Infinity Bicycles offer bike rentals, and what types are available?

Accepted Answer

Yes, Infinity Bicycles offers rentals at all three locations. Available rental options include hybrid bikes ($30/day), e-bikes ($50/day), trail bikes ($70/day), and carbon road bikes ($90/day). Helmets, locks, and water bottle cages are included free with any rental. Customers can reserve bikes in advance by submitting a request at least a week prior to pickup.

Question 2

What warranty coverage does Infinity Bicycles provide on purchases?

Accepted Answer

All bicycle frames purchased at Infinity Bicycles come with a lifetime warranty. Parts and accessories are warranted for one year from the date of purchase. Additionally, all Bontrager products can be returned within 30 days for exchange or store credit if the customer is not satisfied, and unused accessories with original packaging can be exchanged within 30 days.

Question 3

What professional bike fitting services are available?

Accepted Answer

Every customer who purchases a bike from Infinity Bicycles receives a free basic floor fit. The shop also offers professional fits for a fee, with highly trained fit experts available for cleat fits, road bike fits, and tri bike fits. Customers can also arrange a one-hour extended test ride before purchase.

Question 4

Does Infinity Bicycles offer financing options for bike purchases?

Accepted Answer

Yes, Infinity Bicycles provides credit financing options for purchases available in 3, 6, or 12-month terms.

Question 5

What repair services does Infinity Bicycles specialize in?

Accepted Answer

Infinity Bicycles operates a Trek Factory Certified Service Department at each location with Expert Technicians trained by Trek Bicycles. The shop works on all brands, makes, and models and offers services ranging from bike washes ($40) to comprehensive overhaul packages ($295). Free estimates are available for all repair work.

Question 6

Does Infinity Bicycles host group rides or community cycling events?

Accepted Answer

Yes, Infinity Bicycles hosts free group rides year-round at its locations. The shop maintains a calendar of scheduled rides for customers to check.

Infinity Bicycles

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