Question 1

Does Infinity Bicycles offer bike rentals, and what types are available?

Accepted Answer

Yes, Infinity Bicycles offers daily rentals including e-bikes ($50/day), trail bikes ($70/day), hybrid bikes ($30/day), and carbon road bikes ($90/day). Helmets, locks, and water bottle cages are included free with any rental. Reservations can be made at least a week in advance, and all pickups and dropoffs occur at the shop location.

Question 2

What warranty coverage does Infinity Bicycles provide on bike purchases?

Accepted Answer

All bike frames purchased from Infinity Bicycles carry a lifetime warranty, and all parts and accessories are warranted for one year from the date of purchase. Additionally, Bontrager products can be exchanged or returned for store credit within 30 days if the customer is unsatisfied, and unused accessories with original packaging may be exchanged within 30 days.

Question 3

What professional bike fitting services does the shop offer?

Accepted Answer

Infinity Bicycles provides a free basic floor fit with every bike purchase. Professional fits are available for a fee and are performed by highly trained fit experts capable of conducting cleat fits, road bike fits, and tri bike fits.

Question 4

Does Infinity Bicycles offer financing options for bike purchases?

Accepted Answer

Yes, the shop provides financing options in 3, 6, or 12-month terms for bike and component purchases.

Question 5

What community riding opportunities does Infinity Bicycles host?

Accepted Answer

Infinity Bicycles hosts free group rides year-round at multiple locations. Customers can check the shop's calendar for the current schedule of rides.

Question 6

What service certifications and expertise does the shop's repair department have?

Accepted Answer

Each of Infinity Bicycles' three locations has an Expert Technician who has completed Trek Bicycles service center training. The shop works on all bike brands, makes, and models and offers free diagnostic estimates, bike washes, maintenance packages, tune-ups, and overhauls.

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