Question 1

What bike rental options and rates does Infinity Bicycles offer?

Accepted Answer

Infinity Bicycles rents hybrid bikes for $30 per day, e-bikes for $50 per day, trail bikes for $70 per day, and carbon road bikes for $90 per day. Helmets, locks, and water bottle cages are included free with all rentals. Customers can arrange a one-hour extended test ride of a bike before purchasing.

Question 2

What warranty coverage does Infinity Bicycles provide on purchases?

Accepted Answer

All bike frames carry a lifetime warranty. Parts and accessories are warranted for one year from the date of purchase. Additionally, Bontrager purchases are covered by an unconditional guarantee allowing returns within 30 days for exchange or store credit.

Question 3

What professional bike fitting services does the shop offer?

Accepted Answer

Every customer who purchases a bike receives a free basic floor fit. Professional fits are available for a fee, with highly trained fit experts capable of performing cleat fits, road bike fits, and tri bike fits.

Question 4

What financing options are available for bike purchases?

Accepted Answer

Infinity Bicycles offers credit financing with terms of 3, 6, or 12 months for qualified purchases.

Question 5

Does Infinity Bicycles host group rides or community cycling events?

Accepted Answer

The shop hosts free group rides year-round and offers clinics. Customers can check the shop's calendar for the current schedule of events.

Question 6

What service specializations does the shop have?

Accepted Answer

Infinity Bicycles operates a Trek Factory Certified Service Department at each location with expert technicians trained through Trek Bicycles service center training. The shop services all brands, makes, and models of bicycles and offers free service estimates.

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