Question 1

What is included with a new bike purchase at Trailhead Inc?

Accepted Answer

Every new bike purchase includes a free complete tune-up (valued at $120) to address cable stretch and initial bike settling. After that initial tune-up, Trailhead Inc will keep brakes and shifters adjusted for free for life (valued at $95). The shop also offers the Specialized Body Geometry F.I.T. process for customers seeking gold-standard fit optimization.

Question 2

What repair services does Trailhead Inc offer?

Accepted Answer

Trailhead Inc provides tune-ups (Basic at $95, Comprehensive at $120), complete overhauls starting at $250, suspension service for all fork and shock makes ($25 for rear shocks, $45 for forks), custom wheel building, and bike fit services using the Specialized Body Geometry F.I.T. method ($150 by appointment). All repair estimates are free and the shop's mechanics are trained by United Bicycle Institute and Specialized Bicycle Components University.

Question 3

Does Trailhead Inc work on bikes from other brands?

Accepted Answer

Yes, Trailhead Inc's professionally trained and certified service staff works on all bicycle makes and models, not just the brands the shop carries.

Question 4

What is the tax advantage of shopping at Trailhead Inc?

Accepted Answer

Because Trailhead Inc is located in the Lowe Mill area, which was never annexed into the city of Huntsville, customers pay only county sales tax (5.5%) instead of the city rate, saving 4% on all purchases.

Question 5

What is the Specialized Body Geometry F.I.T. process offered at Trailhead Inc?

Accepted Answer

Trailhead Inc uses the Specialized Body Geometry F.I.T. method, developed by Dr. Andy Pruitt at the Boulder Center for Sport Medicine, to optimize bike fit. The process takes approximately two hours and must be scheduled by appointment; the cost is $150.

Trailhead

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