Question 1

Does Seven Spokes Mobile Bike Shop come to the customer's location for service?

Accepted Answer

Yes. Seven Spokes operates as a mobile pick-up and drop-off service, where the owner comes to the customer's location, picks up the bike(s), and returns them when work is complete. Depending on the service needed, some work can be done on-site at the customer's location.

Question 2

What is the typical turnaround time for bike repairs at Seven Spokes?

Accepted Answer

Standard turnaround time is approximately 2 to 2.5 weeks, depending on current demand.

Question 3

Does Seven Spokes service e-bikes?

Accepted Answer

Yes, Seven Spokes performs routine maintenance on e-bikes and provides diagnostics for bikes that won't power on or display error codes. However, the shop will not work on e-bikes with recalled models or those involved in major safety claims, and cannot currently service e-bikes with motorcycle seats or e-trikes and standard trikes.

Question 4

What types of bike gear and accessories does the mobile shop carry?

Accepted Answer

Despite being mobile, Seven Spokes stocks basic gear including tubes, tires, rims, bike tools, helmets, and bike accessories.

Question 5

Does Seven Spokes offer services beyond standard bike repairs?

Accepted Answer

Yes. The shop offers race day bike checks, basic maintenance classes, group-rate tune-ups, and can provide on-site mechanical support for organized events and organizations with multiple bikes needing service.

Question 6

Is Seven Spokes woman-owned, and what is the owner's cycling background?

Accepted Answer

Seven Spokes is woman-owned by Alicia Howes, a mother of 11 who began cycling in 2012 after a friend encouraged her to do a sprint triathlon. She enjoys fat biking, mountain biking, gravel riding, and cyclo-cross, and focuses on encouraging women and mothers to take up cycling.

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