Question 1

What services does Pedal Power offer beyond basic bike repair?

Accepted Answer

Pedal Power provides professional bike fitting analysis, bike repair, and a kids' bike trade-up program. The shop also maintains a waiting area with free Wi-Fi for customers.

Question 2

Does Pedal Power organize group rides?

Accepted Answer

Yes, Pedal Power hosts two weekly group rides: a Tuesday Night Road Ride and a Sunday AM Intermediate/Advanced Mountain Bike Ride that meets at various locations.

Question 3

What is Pedal Power's return and exchange policy?

Accepted Answer

Returns and exchanges are limited to 30 days and require a receipt or purchase history. A 15% restocking fee applies to all returns, and sale items cannot be returned. Bicycles and special orders are eligible for store credit only.

Question 4

What complimentary services are included with a new bike purchase from Pedal Power?

Accepted Answer

Road, hybrid, and comfort bikes include one year of complimentary adjustments; mountain bikes include six months plus one adjustment at year's end; single-speed bikes include three months. Pedal Power recommends bringing the bike in after 10, 25, and 35 total riding hours during the break-in period.

Question 5

What payment and financing options does Pedal Power accept?

Accepted Answer

The shop accepts Visa, MasterCard, and Discover. Online payment and financing are available through PayPal. Phone orders require a 25% deposit (maximum $500), and layaway is available with a 25% deposit and no layaway fees.

Question 6

Does Pedal Power ship orders, and what items cannot be shipped?

Accepted Answer

Pedal Power ships to the continental U.S. only, with UPS pricing based on weight and distance. Bicycles, trainers, and car racks cannot be shipped. Orders received Tuesday through Friday typically ship within 2 business days.

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What services does Pedal Power offer beyond basic bike repair?

Does Pedal Power organize group rides?

What is Pedal Power's return and exchange policy?

What complimentary services are included with a new bike purchase from Pedal Power?

What payment and financing options does Pedal Power accept?

Does Pedal Power ship orders, and what items cannot be shipped?

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