Question 1

What is the current repair turnaround time at Igor Does My Bike?

Accepted Answer

The shop reports a 7–10 day turnaround for tune-ups. Customers are encouraged to contact the shop directly for turnaround estimates on other repair services.

Question 2

Does Igor Does My Bike buy, sell, or trade used bikes?

Accepted Answer

Yes. The shop maintains a rotating inventory of used bikes that changes weekly and offers bike trade-in options. Customers can contact the shop to describe what they're looking for, and the team will search inventory to match them with suitable options.

Question 3

What services does Igor Does My Bike offer beyond repairs?

Accepted Answer

In addition to tune-ups and repairs, the shop offers new and used bike sales, e-bikes, bike rentals, and parts and accessories. The shop also provides personalized repair services including flat-tire fixes and custom bike builds.

Question 4

How long has Igor Does My Bike been in operation, and who founded it?

Accepted Answer

The shop was started 13 years ago on Chicago's North Side and is family-owned. Igor K. is the owner and lead mechanic and has served as the neighborhood "bike guy" for over a decade, providing personalized service to residents across Andersonville, Edgewater, and surrounding areas.

Question 5

What is the shop's approach to customer service?

Accepted Answer

Igor Does My Bike emphasizes treating all customers, from novices to experienced riders, with equal care and attention, regardless of skill level or bike type. The shop prioritizes fair pricing, quick turnarounds, education, and a welcoming atmosphere free of elitism.

Igor Does My Bike

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