Question 1

What suspension brands does Elevation Bike Co service?

Accepted Answer

Elevation performs basic and complete overhauls on all RockShox models, some Fox, and DVO suspensions. The shop also offers fork rebuilds, rear shock maintenance, and suspension tuning as part of its professional suspension service.

Question 2

Does Elevation Bike Co build custom wheels?

Accepted Answer

Yes, Elevation offers a custom wheel building service available both in-shop and online. The shop builds wheels to order from start to finish and lists pro-level wheel building as one of its specialties.

Question 3

What is Elevation's approach to bike repair and service recommendations?

Accepted Answer

Elevation takes a consultative approach, listening to customers and educating them on options rather than prescribing repairs. The shop provides upfront estimates including parts needed and completion time, and uses a paperless system to keep customers informed throughout the service process.

Question 4

What does the owner's background tell about Elevation's focus?

Accepted Answer

Owner and mechanic Charlie Kocornik has over 40 years in the bike world, including BMX racing success in the 1970s and top-5 national rankings in downhill MTB racing in the late 1990s. This deep off-road racing pedigree reflects the shop's stated focus: it specializes in mountain, gravel, and cyclocross bikes and does not carry road bikes, though it will repair them.

Question 5

Does Elevation Bike Co offer drivetrain cleaning services?

Accepted Answer

Yes, the shop offers ultrasonic cleaning service to revive drivetrains and restore flawless performance, starting at $80.

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