Question 1

What types of repairs does Edgewares Customs handle that other shops may not?

Accepted Answer

Edgewares Customs specializes in repairs that most other shops will not take on, including controller and display repairs, motor work, and broken wire diagnostics across ebikes, scooters, and personal electric vehicles. The shop also offers custom builds from the ground up and can convert personal mobility vehicles to electric.

Question 2

Can Edgewares Customs service brands other than those listed?

Accepted Answer

Yes. The shop states it can service many brands beyond the listed ones; customers with questions about a specific brand are encouraged to call the shop directly.

Question 3

What custom services does Edgewares Customs offer?

Accepted Answer

Edgewares Customs provides in-house custom design and fabrication including paint jobs, mounts, brackets, lighting, buttons, switches, and full custom builds. The shop draws designs in-house and can build out a customer's vision for a one-of-a-kind personal electric vehicle.

Question 4

How does Edgewares Customs help customers avoid unnecessary repairs?

Accepted Answer

The shop can diagnose problems onsite and guide customers on which parts are actually needed, helping them avoid spending money on unnecessary repairs.

Question 5

What is the origin story of Edgewares Customs?

Accepted Answer

Edgewares Customs evolved from EdgeWares, originally a custom accessories and design shop focused on artisan crafts and one-of-a-kind products. The business expanded into ebike, scooter, and micro-mobility repair and customization, bringing together handcrafted design ideas and in-house technical expertise in a physical location.

Question 6

Is Edgewares Customs an authorized service center for any brands?

Accepted Answer

Yes, Edgewares Customs is a Segway-Ninebot Service Center and works with UL-certified micro-mobility devices.

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