Question 1

What types of products does BiKASE specialize in?

Accepted Answer

BiKASE designs and produces bike accessories for cyclists of all types, including phone holders, seat bags, frame bags, handlebar bags, panniers, rack bags, baskets, bottle holders, coolers, mirrors, and storage solutions. The company focuses on practical accessories for road riding, commuting, touring, trail riding, exercise, and e-bike adventures.

Question 2

Is BiKASE a local manufacturer or retailer?

Accepted Answer

BiKASE is a family-operated business located in Milwaukee, Wisconsin, that designs and produces its own accessory products rather than functioning as a traditional retail shop. The company uses Wisconsin's roads, trails, and landscapes for product research and development.

Question 3

What is BiKASE's warranty policy on products?

Accepted Answer

BiKASE products are warranted against manufacturer defects for 60 days from the date of purchase. Customers with defect issues should contact info@bikase.com with their receipt and a photo of the defect.

Question 4

Where can cyclists purchase BiKASE products?

Accepted Answer

BiKASE encourages customers to look for its products at local bike dealers rather than operating a traditional retail storefront. Products are available through the BiKASE website and its network of bike shop partners.

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