Question 1

What does Avenue Cyclery include in a Standard Tune-up?

Accepted Answer

A Standard Tune includes brake adjustments, gear adjustments with cleaning and lubrication, wheel truing and hub service, bottom bracket and headset service, and a complete bolt check across the frame. The service also includes half off installation of any new parts and half off labor not included in the tune-up itself.

Question 2

Does Avenue Cyclery offer free assessments before starting repair work?

Accepted Answer

Yes. Avenue Cyclery provides free, on-the-spot assessments that typically take 5–10 minutes, after which staff explain what the bike needs, the cost, and the timeframe for completion.

Question 3

What is included in a Major Tune-up at Avenue Cyclery?

Accepted Answer

A Major Tune-up includes all services in the Standard Tune plus new cables and housing at no additional cost, drivetrain removal and cleaning, and free installation of any new parts. There is a $20 upcharge for bikes with internally routed cables.

Question 4

Does Avenue Cyclery charge extra for bikes with internally routed cables?

Accepted Answer

Yes. Avenue Cyclery charges a $20 upcharge for Major Tune-ups on bikes with internally routed cables due to the additional complexity of drivetrain removal and cable service.

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