Question 1

Does American Cyclery build custom or build-to-suit bikes?

Accepted Answer

Yes. American Cyclery offers build-to-suit options, allowing customers to have bikes tailored to their particular needs. The shop also offers pure custom builds alongside stock options.

Question 2

What is the shop's history and significance in San Francisco?

Accepted Answer

American Cyclery was established in 1941 by Oscar Juner, a former Six Day track bicycle racer, and is the oldest bicycle shop in San Francisco. The shop was recently certified as a Legacy Business by the San Francisco Small Business Commission, acknowledging its long-standing role as a community establishment.

Question 3

Does American Cyclery rent bicycles?

Accepted Answer

No, the shop does not rent bicycles.

Question 4

What services does the repair department currently offer?

Accepted Answer

The service department is open at limited capacity. American Cyclery only services e-bicycles that the shop has sold; customers should review the shop's Policy and Procedures page for details on e-bike servicing.

Question 5

Can American Cyclery special-order bikes that are not in stock?

Accepted Answer

Yes. The shop receives small shipments of new bikes weekly. For brands like Surly, American Cyclery has direct access to a wide range of models and frames available for order, typically arriving within a day or two. Customers can also inquire about ordering specific models not currently in stock.

Question 6

Is American Cyclery an authorized dealer for specific brands beyond those in regular stock?

Accepted Answer

Yes. American Cyclery is an authorized dealer for Woom, the Austrian children's bike brand, and can special-order any Woom model. The shop is also an authorized Cervélo dealer with models including Caledonia, Soloist, and Aspero available.

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