Question 1

What services does Upshift Cycles offer beyond bike sales?

Accepted Answer

Upshift Cycles provides professional bike fitting, repair, tune-ups, custom builds, and bike trade-ins. The shop employs e-bike and Di2-certified mechanics to handle advanced maintenance and performance work.

Question 2

Does Upshift Cycles have certified bike fitters on staff?

Accepted Answer

Yes, the shop has certified bike fitters who provide custom fitting services to ensure proper bike setup for individual riders.

Question 3

What is the history of Upshift Cycles?

Accepted Answer

Upshift Cycles was established in March 2022 when Stephanie and Eric Slocum purchased La Dolce Velo Bicycles from its previous owners Rob and Jacquie Mardell. La Dolce Velo had been a long-standing fixture in the San Jose community before the ownership transition.

Question 4

Does Upshift Cycles focus on any particular cycling demographic?

Accepted Answer

The shop serves all experience levels and cycling disciplines. It specifically strives to meet the needs of women cyclists with bikes, apparel, and accessories designed to fit the female form, while also supporting casual commuters, road racers, mountain riders, and families with kids' bikes.

Question 5

Can customers get advice on local rides and cycling routes from Upshift Cycles staff?

Accepted Answer

Yes, the shop's team of local cycling experts can recommend favorite day trips, weekend getaways, and routes around the San Jose area to help customers find inspiration for outdoor adventures.

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