Question 1

Can Fast Bicycle service bikes from other brands, or only the ones it sells?

Accepted Answer

Fast Bicycle's service staff is professionally trained and certified to work on all bicycle makes and models, not just bikes purchased at the shop.

Question 2

What is the history behind Fast Bicycle?

Accepted Answer

Fast Bicycle was founded over 30 years ago by Jeff as a small BMX-focused shop. After 25 years, he passed the business to his son Tom, who continues the family legacy. The shop has sold over 10,000 bicycles to customers throughout the Bay Area.

Question 3

Does Fast Bicycle offer online ordering with in-store pickup?

Accepted Answer

Yes, customers can browse and purchase bikes or gear online, then pick up their order in-store for free. The shop will ensure proper fit and answer any questions upon pickup.

Question 4

What should a customer expect in terms of repair turnaround time?

Accepted Answer

Fast Bicycle offers same-day service for repairs. The shop also stocks a large variety of parts in-house; if an item is not available, the staff can typically order and receive it by the next day.

Question 5

Is Fast Bicycle a family-owned business?

Accepted Answer

Yes, Fast Bicycle is family-owned and operated. The current owner, Tom, took over from his father Jeff and emphasizes the shop's commitment to serving the local community with quality service and competitive pricing.

Fast Bicycle

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