What is Trek Bicycle Madison's return and exchange policy?

Customers have 30 days to return or exchange a purchase if they are not 100% happy with it for a full refund or exchange.

Does Trek Bicycle Madison offer a price-match guarantee?

Yes. If a customer finds a lower price on an identical product at a local authorized Trek retailer's store or website, Trek Bicycle Madison will honor that price. Details are available in-store.

How quickly can Trek Bicycle Madison service a bike?

The shop's skilled technicians will service any make and model within 24 hours, or provide a free loaner bike while work is completed.

Does Trek Bicycle Madison offer bike fitting services?

Yes. The shop offers bike fitting services, with staff available to perform initial fits and follow-up adjustments to dial in the fit over time.

What types of customers is Trek Bicycle Madison suited for?

The shop serves a broad range of cyclists, from first-time riders of all ages to experienced cyclists, and welcomes anyone interested in getting into biking or improving their skills.