What is Trek Bicycle Madison's return and exchange policy?

Customers have 30 days to return or exchange a purchase if they are not 100% happy with it for a full refund or exchange.

Does Trek Bicycle Madison offer a price-match guarantee?

Yes. If a customer finds a lower price on an identical product at a local authorized Trek retailer's store or website, Trek Bicycle Madison will honor that price. Details are available in-store.

How quickly can Trek Bicycle Madison service a bike?

The shop's skilled technicians will service any make and model within 24 hours, or provide a free loaner bike while work is completed.

Does Trek Bicycle Madison offer bike fitting services?

Yes. The shop offers bike fitting services, with staff available to perform initial fits and follow-up adjustments to dial in the fit over time.

What types of customers is Trek Bicycle Madison suited for?

The shop serves a broad range of cyclists, from first-time riders of all ages to experienced cyclists, and welcomes anyone interested in getting into biking or improving their skills.

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UnverifiedListed by 11 sourcesAdventure & touring

Trek Bicycle Madison West

Madison, Wisconsin

Part of the Madison, WI metro area

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About

Trek Bicycle operates two locations in Madison, East (1706 Eagan Road) and West (8108 Mineral Point Road), carrying Trek, Surly, 45NRTH, Electra, Teravail, and component brands Shimano and SRAM. The shop offers bike fitting (referenced in customer testimonials), 24-hour service on all makes and models with loaner bikes, and hosts group rides and community events. It serves riders from first-time cyclists to experienced enthusiasts.