What is Old Town Bicycle's return and exchange policy?

Old Town Bicycle offers a 30-day return window; if a customer is not 100% happy with a purchase, they can bring it back for a refund or exchange.

Does Old Town Bicycle offer a price-match guarantee?

Yes. If a customer finds a lower price on an identical product at a local authorized Trek retailer's store or website, Old Town Bicycle will honor that price. Details are available in-store.

What is Old Town Bicycle's service turnaround time?

Old Town Bicycle's skilled technicians service bikes on all makes and models within 24 hours, or the shop provides a free loaner bike while the work is completed.

Who is Old Town Bicycle a good fit for?

Old Town Bicycle serves a broad cycling community, from first-time riders of all ages to experienced cyclists seeking technical expertise and service.