Question 1

Does Trailhead Cyclery offer bike rentals or demo rides?

Accepted Answer

Yes. Trailhead Cyclery maintains a large demo fleet featuring the newest models from all of its brands, allowing customers to test bikes on local trails before purchasing. The demo program is designed for out-of-town riders, prospective buyers, or anyone wanting to try a new model.

Question 2

What types of repair and service work does the shop provide?

Accepted Answer

Trailhead Cyclery offers repair services ranging from minor fixes like squeaks and flat tires to comprehensive overhauls. The shop employs professional bike mechanics and aims to ensure bikes are safe and enjoyable to ride.

Question 3

Does Trailhead Cyclery have a bike trade-in program?

Accepted Answer

Yes. The shop offers a bike trade-in option, allowing customers to trade in and trade up bikes.

Question 4

What is the shop's history and ownership structure?

Accepted Answer

Trailhead Cyclery has been operating since 1997 as an independent, family-run bike shop. It is rider-owned and focuses on carrying mountain bikes and components from top brands in the industry.

Question 5

Does Trailhead Cyclery support local trail advocacy?

Accepted Answer

Yes. The shop is dedicated to supporting local trail advocacy groups, including Santa Cruz Mountain Trail Stewardship.

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