Question 1

What happens if a customer purchases a new bike from The Pedal Shop?

Accepted Answer

New bikes purchased from The Pedal Shop receive a complimentary service check-up 30 to 60 days after purchase at no charge. Additionally, all bikes purchased from the shop include lifetime free brake and gear adjustments.

Question 2

Does The Pedal Shop offer pickup and delivery service?

Accepted Answer

Yes, The Pedal Shop offers door-to-door pickup and delivery service to make bike maintenance more convenient for customers in the New Orleans area.

Question 3

How long has The Pedal Shop been in business?

Accepted Answer

The Pedal Shop was established in 1972 and has served the New Orleans cycling community for decades.

Question 4

What financing and payment options does The Pedal Shop offer?

Accepted Answer

The shop offers layaway plans with 30% down and a 90-day period, as well as financing options to help customers purchase bikes and accessories.

Question 5

Does The Pedal Shop service all brands of bikes?

Accepted Answer

Yes, The Pedal Shop services all brands of bicycles. However, for e-bikes specifically, the shop exclusively services e-bikes that were purchased from them to ensure the highest standard of care.

Question 6

What is included in The Pedal Shop's basic and major tune-up services?

Accepted Answer

The basic tune-up ($95) includes brake and gear adjustments, wheel truing, drivetrain lubrication, frame and wheel cleaning, and cable replacement if needed. The major tune-up ($245) includes a complete bike breakdown, bearing cleaning and repacking, new cable installation, wheel truing, and full drivetrain cleaning.

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