Question 1

What types of bikes does The Fix specialize in?

Accepted Answer

The Fix focuses on trail mountain bikes, dirt jump bikes, and BMX bikes, along with related components, protective gear, tires, and riding apparel. The shop's staff brings over 50 combined years of riding experience across downhill, freeriding, all-mountain, cross-country, dirt jumping, and urban riding disciplines.

Question 2

Does The Fix require an appointment for bike service?

Accepted Answer

No appointment is necessary. Customers can walk in, talk with one of the shop's technicians, and determine their service needs on-site.

Question 3

What suspension service options does The Fix offer?

Accepted Answer

The Fix offers in-house suspension pivot service for $200 plus parts, which includes cleaning, inspecting, and lubricating pivots and bearings. For full suspension rebuilds, the shop partners with DirtLabs, a local Colorado suspension specialist, offering a 90-day guarantee on rebuild work and 5–15% discounts on fork and shock service when paired with The Fix's bike service packages.

Question 4

Does The Fix build custom wheels?

Accepted Answer

Yes, the shop offers wheel builds starting at $100 labor, with discounted rates of $75 if the rim is purchased from The Fix, or $50 if both rim and hub are purchased there.

Question 5

What is included in The Fix's most comprehensive service package?

Accepted Answer

The Full Fix bike overhaul ($450 plus parts) combines The Big Fix Standard Service with a Suspension Pivot Service and is recommended annually for optimum performance and longevity. It includes drivetrain overhaul, brake bleeding and resurfacing, hub overhaul, bearing inspection, pivot service, and a full safety inspection.

Question 6

What specialized services does The Fix offer beyond standard tune-ups?

Accepted Answer

Beyond basic servicing, The Fix offers tubeless wheel setup ($30 labor plus tape, valve, and sealant), CushCore or tire insert installation ($25 labor), brake bleeding ($40 per brake), and wheel truing and tensioning ($35 labor).

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