Question 1

Does Excel Sports offer bike fit services?

Accepted Answer

Yes. Excel Sports operates a dedicated fit room and specializes in custom builds and bike fit using proven methods and procedures.

Question 2

What repair certifications does Excel Sports' service center maintain?

Accepted Answer

The shop's service center holds vendor certifications in Shimano Di2, SRAM eTap, Campagnolo EPS, FOX Racing Shox, and RockShox forks, and stays current on contemporary components and repair techniques.

Question 3

Does Excel Sports stock inventory in-house for online orders?

Accepted Answer

Yes. All inventory displayed on the shop's website is physically stocked in its Boulder facility and available for immediate shipment, except for items on back order from vendors.

Question 4

What is Excel Sports' free shipping policy?

Accepted Answer

Free shipping applies to orders of $99 and above (pre-tax) within the Lower 48 States, with exclusions for complete bicycles, framesets, some oversize items, and certain sale merchandise.

Question 5

Does Excel Sports have a physical retail location?

Accepted Answer

Yes. The shop operates a retail showroom integrated into the front of its Boulder distribution center, featuring an Assos Pro Shop, exotic bicycles, and component displays in a boutique setting staffed with knowledgeable cyclists.

Question 6

When was Excel Sports founded?

Accepted Answer

Excel Sports opened in 1988 with the vision of creating a single resource where cyclists could find all products needed for their cycling experience, and has operated continuously from its Boulder, Colorado location.

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