Question 1

What services does Spider's offer beyond bikes?

Accepted Answer

Spider's is a full-service shop offering ski and snowboard tuning, binding mounts, waxing, edging, stone grinding, base and sidewall repair, custom boot fitting, and boot punches. The shop also provides tennis racquet stringing, grip installs, and overgrip installations.

Question 2

Does Spider's service e-bikes?

Accepted Answer

Yes, Spider's services e-bikes including tuning, repair, suspension service, and Di2 firmware updates. E-bikes not purchased from the shop incur a $75 surcharge for service, and the shop does not service all e-bike brands.

Question 3

Can Spider's build custom bikes?

Accepted Answer

Spider's offers bike builds from box as well as custom builds from the frame up. Appointments are highly recommended for service work.

Question 4

What is the shop's background and ownership?

Accepted Answer

Spider's Bike, Ski & Tennis Lab relocated to Gig Harbor in December 2022 after operating for 10 years as Spider's SKI & SPORTS on Vashon Island. The shop is locally owned and operated by Lane and Christine MacLeod, with over 40 years of combined industry experience in cycling, skiing, and sports.

Question 5

Does Spider's rent skis or snowboards?

Accepted Answer

Yes, Spider's offers seasonal ski and snowboard rentals, including options for children.

Question 6

What happens if a repair is not picked up promptly?

Accepted Answer

Customers are requested to pick up completed service items within 2 business days of completion; other arrangements can be made if needed, as the shop operates with limited storage space.

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