Question 1

What suspension service does San Juan Cycles offer?

Accepted Answer

The shop provides 50-hour suspension service for FOX and ROCK SHOX forks and shocks, with options for front suspension only ($280) or full front-and-rear suspension service ($360). Damper and spring service are available for an additional charge, and all pressures and settings are recorded prior to service.

Question 2

Does San Juan Cycles work on e-bikes?

Accepted Answer

Yes, the shop works on e-bikes alongside traditional bikes.

Question 3

What is included in San Juan Cycles' disc brake tune service?

Accepted Answer

The MTB/Road Disc Tune ($225) includes a full brake system bleed, rotor truing, pad inspection and resurfacing, frame polish, drivetrain measurement and adjustment, wheel truing, and a test ride. The service takes approximately 2.5 hours.

Question 4

Can the shop help with shipping a bike?

Accepted Answer

San Juan Cycles does not ship bikes directly, but can assist with packaging options and recommend services such as Bikeflights for customers who need to ship a bike.

Question 5

What bike wash options does San Juan Cycles offer?

Accepted Answer

The shop offers a basic wash for $20 to remove dirt, and a World Cup wash for $45 that includes degreasing, detailing, and polish.

Question 6

Does San Juan Cycles offer bike assembly for new purchases?

Accepted Answer

Yes, the shop provides professional new bike builds at $90 per hour; estimates are offered based on the time and detail required for each job.

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