Question 1

Does Ridgefield Bicycle Company offer professional bike fitting services?

Accepted Answer

Yes, the shop offers professional bike fitting and can help customers build custom setups. Customers can schedule a bike fit to work with the shop on ordering and customizing bikes tailored to their specific needs.

Question 2

Can the shop order bikes that aren't currently in stock?

Accepted Answer

Yes, Ridgefield Bicycle Company can order directly from Specialized, Electra, Santa Cruz, BMC, and Cannondale for delivery to the shop, where bikes receive professional assembly before pickup. The shop can also work with other brands for custom orders.

Question 3

What services does the shop offer for bike maintenance and repair?

Accepted Answer

Ridgefield Bicycle Company employs professionally trained technicians who provide free, no-obligation estimates for maintenance and repair work, ranging from minor adjustments to major overhauls.

Question 4

Does Ridgefield Bicycle Company accept trade-ins?

Accepted Answer

Yes, the shop offers a trade-in program allowing customers to trade in their current bikes.

Question 5

What community activities and groups are based at the shop?

Accepted Answer

Ridgefield Bicycle Company serves as headquarters for the Ridgefield Bicycle Sport Club, a 300+ member cycling club that organizes rides, education, and community events from the shop location.

Question 6

What is the history of Ridgefield Bicycle Company?

Accepted Answer

The shop was founded in 2011 when it acquired the pre-existing Ridgefield Cycle & Sport. As of 2021, ownership transferred to Adam and Erin Ray, with previous owners Sean and Jacqui Dowd remaining as equity stakeholders in advisory roles.

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