Does Pro Bike + Run accept returns, and what is the return window?

Pro Bike + Run offers a 14-day satisfaction guarantee. Items in new or defective condition are eligible for a full refund or replacement; merchandise that appears used may be subject to a restocking fee. Labor services such as custom wheel builds are non-refundable.

What are Pro Bike + Run's shipping and in-store pickup options?

The shop offers free in-store pickup for all items, including bikes, with most orders ready within one business day. Shipping is available for apparel and accessories (typically 5–7 business days), while bikes ship via BikeFlights and require professional assembly at a local shop. The shop does not ship outside the Continental U.S.

Does Pro Bike + Run offer bike repair and fitting services?

The shop provides expert bike repair, shoe fitting, and free store pickup with every purchase. E-bike trade-in options are also available.

What local cycling and running spots do Pro Bike + Run staff recommend?

Staff favorites include the Montour Trail, Settlers Cabin Park, and the Hollow Oak Land Trust in the Pittsburgh area.

Does Pro Bike + Run support student athletes and local events?

The shop has long partnered with local schools and universities to offer student athlete discounts and is actively involved in supporting organized rides, runs, and races in the community.