Does Outback Bikes Hapeville Hub accept walk-in customers or require appointments?

The Hapeville location operates by appointment only. Customers can call or text 404-688-4878 to schedule service or drop-offs.

What repair services does the shop handle, and are there any limitations?

Outback Bikes offers bike repair and diagnostics at its main L5P location. Flat changes and quick safety checks for bikes purchased from the shop can walk in without an appointment, but all other repairs require a booked appointment. The shop cannot perform repairs on all brands of e-bikes, and many repairs require additional time or parts to be ordered in.

Does Outback Bikes offer bike rentals?

Yes, the shop offers bike rentals as part of its service offerings.

What is the shop's return policy for bicycles?

All bicycle sales are final and returns are handled on a case-by-case basis through management. Used bicycles cannot be resold as brand new due to depreciation, and any accepted bicycle return will include a restocking and processing fee.

How long has Outback Bikes been in business, and what community involvement does it have?

Outback Bikes was founded in 1986 and has been serving the Atlanta community for over 30 years. The shop sponsors and supports local cycling events and organizations, including the Dick Lane Velodrome, GA Cyclocross, and the Atlanta Bicycle Coalition, and has been voted "The Best Bike Shop in Atlanta" by Creative Loafing Readers multiple times.