What is Old Town Cycles' approach to repair estimates?

All estimates are free and provided verbally before any work begins. The shop will call the customer if repair costs exceed the original estimate by more than 10 percent.

Does Old Town Cycles service hydraulic brakes?

No, the shop is not currently servicing hydraulic (fluid) brakes.

What is the shop's philosophy on parts and products?

Old Town Cycles stocks only products the owner personally approves of, focusing on quality items at honest prices rather than high-margin products. The shop specializes in service, necessary parts for functionality, and utilitarian accessories for urban cycling.

Can Old Town Cycles box and ship bicycles?

The shop is unable to box bicycles for shipping and does not accept bicycles shipped to the location for reassembly.

What types of same-visit service does Old Town Cycles offer?

The shop provides immediate service for all flat tires if necessary, and offers while-you-wait service for small repairs and tune-ups on a first-come, first-serve basis.

How does Old Town Cycles structure its repair pricing?

The shop bases repairs on an estimate of time involved at a labor rate of $80 per hour, with a detailed price schedule for common services. Tune-ups range from $90 to $120 depending on time involved, and a la carte services are priced individually.