What is Dirt Perks and how does it work?

Dirt Perks is Northwest Bicycle's free membership program that offers discounts on thousands of products. Customers can register for the program at no cost and begin saving immediately upon enrollment.

Does Northwest Bicycle offer free shipping?

Northwest Bicycle offers free shipping on online orders over $100. In-store pickup options are also available for online orders.

How did Northwest Bicycle expand from its original location?

Northwest Bicycle opened in 2016 in a 715 sq. ft. space in Snoqualmie, Washington. Due to growth and seasonal slowdowns in winter, the shop expanded to a larger Snoqualmie location in 2018 and opened a second location in Maple Valley in spring 2019.

What services does Northwest Bicycle specialize in?

Northwest Bicycle focuses on high-end bicycle work and offers a curated selection of cycling products with staff available to assist customers. The shop serves both local walk-in customers and online buyers across a wider region.

Did Northwest Bicycle experience significant changes during the pandemic?

During COVID-19, Northwest Bicycle's online sales increased 8X in early April 2020, prompting the shop to redesign its processes and operations. The shop evolved its logistics and service capabilities to handle increased volume from both local and online customers and continues to operate as a result of those improvements.