Question 1

What services does Mendon Cyclesmith specialize in beyond standard repairs?

Accepted Answer

Mendon Cyclesmith is a special service center for Cannondale Lefty and HeadShock suspension forks, offering mail-order service to customers nationwide. The shop also offers professional wheel building, with the owner bringing over 30 years of wheel-building experience.

Question 2

Does Mendon Cyclesmith require an appointment for local repair work?

Accepted Answer

No appointment is required; customers can stop in any day the shop is open for repairs, tune-ups, overhauls, and maintenance.

Question 3

What is the pricing and turnaround for Cannondale suspension fork service?

Accepted Answer

Cannondale Lefty and HeadShock service costs $100 for labor, seals, and oil; additional parts such as boots, races, and bearings are extra. The shop covers half of return shipping, and typical turnaround time is one week. Multiple payment methods are accepted, including credit card, PayPal, check, money order, and cash (with a 3% surcharge on card/PayPal payments that can be avoided by including cash with the shipment).

Question 4

Which Cannondale fork models does the shop service?

Accepted Answer

Mendon Cyclesmith services multiple HeadShock models (Silk Road, Silk Path, DD series, and Fatty series), most Lefty models (DLR, Speed, ELO, Max, PBR, XLR, Solo, Jake, and M), limited Hybrid Lefty models (SuperMax 1.0 and 2.0, Olaf), and the Moto FR needle bearing model. The shop does not service Leftys with Fox internals (TerraLogic or RLC) or the newer Hybrid models Ocho and Oliver.

Question 5

How long has Mendon Cyclesmith been in operation and what is the owner's background?

Accepted Answer

Mendon Cyclesmith opened in spring 2004 and is run by a single owner with over 30 years of experience as a cyclist, mechanic, outdoorsman, and casual frame builder. The owner has built thousands of wheels, most of which remain in use.

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Frequently asked questions

What services does Mendon Cyclesmith specialize in beyond standard repairs?

Does Mendon Cyclesmith require an appointment for local repair work?

What is the pricing and turnaround for Cannondale suspension fork service?

Which Cannondale fork models does the shop service?

How long has Mendon Cyclesmith been in operation and what is the owner's background?

Sodus Bay Bike & Adventure Co.

Full Moon Vista Bike & Sport

Rochester Bicycle + Fitness

Tom's Pro Bike

Bert's Bikes & Fitness

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in New York.