Question 1

What is the Pegal, and what makes it distinctive to Hightail?

Accepted Answer

The Pegal is a patented folding bicycle crank arm that converts bicycle pedals to fixed pegs, designed and created by Hightail Electric Bikes. The shop currently offers two models: the Standard Original Pegal and the newer "SHORTY" Pegal, which is 30mm shorter than the standard version.

Question 2

How long does it take to receive an order from Hightail?

Accepted Answer

Hightail builds products to order and typically brings packages to the shipper (UPS, FedEx, or USPS) within 1–2 days of purchase. Expedited shipping times listed refer only to transit time after the package reaches the shipper facility, not the build and packaging time at Hightail.

Question 3

What should a customer do if unsure which Pegal model to purchase?

Accepted Answer

Customers should measure their existing crank arms and choose the option closest to their current size. If help is needed choosing between the Standard and SHORTY models, the shop can be contacted by phone at (203) 885-0442 or by email at gpompea@hightailebikes.com.

Question 4

What does Hightail Electric Bikes specialize in beyond Pegals?

Accepted Answer

Hightail is an importer of high-power electric bikes, electric motorbikes, and electric motorcycles.

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