Question 1

Does Libertyville Cyclery offer in-store pickup for online orders?

Accepted Answer

Yes. Orders placed online for in-store pickup are generally ready the following day after 11:00 AM. Customers can also call the Libertyville location at (847) 362-6030 to alert staff if an order was placed online, which may allow same-day pickup.

Question 2

What is Libertyville Cyclery's return and exchange policy?

Accepted Answer

Bicycles and car racks may be returned or exchanged within 7 days from the date received. All other parts and accessories have a 30-day return window. The shop offers a 100% satisfaction guarantee and will replace, exchange, or refund items. Used merchandise may be subject to a restocking fee, and returns require an original sales receipt.

Question 3

Does Libertyville Cyclery offer curbside pickup?

Accepted Answer

Yes. Customers can call the Libertyville location at (847) 362-6030 upon arrival and staff will bring items out to meet them at the curb.

Question 4

What shipping options does Libertyville Cyclery provide?

Accepted Answer

The shop ships via UPS or FedEx Ground for a flat rate of $15.00 in the continental U.S., with standard delivery taking 7–10 days. Special order items typically take 10–14 days. Some items such as trainers and car racks may be subject to additional shipping charges due to size or weight.

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