Does Excel Bike work on all electric bikes?

Excel Bike does not work on homemade or electric bikes from unknown manufacturers. Service is available for e-bikes from established brands.

What is the inspection fee for bike service, and when is it waived?

Excel Bike charges a standard inspection fee of $15.00 for a thorough mechanic inspection in a clamp stand. The fee is waived if repairs are completed at the shop.

Can the shop provide repair quotes over the phone?

Excel Bike is happy to answer service questions by phone, but final repair quotes require the bike to be present at the shop for assessment.

Does Excel Bike offer seasonal service clinics?

The shop hosts fall and winter service clinics; customers should check Excel Bike's Facebook page for announcements and scheduling details.

Is an appointment required to visit Excel Bike?

Walk-in visits are available during posted shop hours (Tuesday–Friday 11am–6pm, Saturday 10am–3pm), though customers may also schedule appointments by calling (419) 668-3027.