Question 1

What electrical repairs does Eccentric Cycle handle on e-bikes and scooters?

Accepted Answer

The shop offers comprehensive electrical diagnostics, motor repair (rewiring, soldering, gear changes, sensor replacement, motor replacement), throttle replacement in multiple styles, controller installation and repair, battery diagnostics and replacement, and display diagnostics and replacement. A full electrical diagnostic costs the price of one hour's labor with a 30-day warranty on the repair itself.

Question 2

Does Eccentric Cycle service brands other than those it sells?

Accepted Answer

Yes. The shop explicitly welcomes all e-bike and scooter brands regardless of where they were purchased. Its service pages list dozens of third-party brands it routinely repairs, including Rad Power, Lectric, Super 73, Gotrax, Hiboy, Segway, and many others.

Question 3

What is included with an e-bike assembly purchase from the shop?

Accepted Answer

Free assembly and a free tune-up are included with any e-bike or scooter purchased from Eccentric Cycle. The tune-up covers basic adjustment, chain lubrication, tire inflation, brake adjustment, and gear adjustment, performed by a trained service technician to ensure safety and proper tuning.

Question 4

Does Eccentric Cycle have multiple locations?

Accepted Answer

The shop operates two locations in Orlando: one at 3557 South Orange Avenue and another at 6801 West Colonial Drive. Both are open 10 a.m. to 6 p.m. daily and closed on major holidays.

Question 5

What mechanical services does the shop offer beyond e-bike electrical work?

Accepted Answer

Eccentric Cycle provides flat tire service, brake work (adjustment, hydraulic bleeding, pad and disk replacement, lever and cable work), derailleur and gear service, wheel truing and spoke replacement, chain adjustment and replacement, and regular tune-ups recommended every 6 months or 500–700 miles.

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