Question 1

What services does DirtLabs specialize in?

Accepted Answer

DirtLabs specializes in professional mountain bike suspension service, including local and mail-in options. The shop also carries new and refurbished suspension parts and accessories, and offers maintenance services including service parts, tools, and upgrades.

Question 2

How often should suspension be serviced at DirtLabs?

Accepted Answer

DirtLabs recommends a full suspension rebuild every 100–150 hours of riding to maintain optimal performance and prevent internal damage. A full service includes inspection, cleaning, seal replacement, and fresh oil and lubrication.

Question 3

How long has DirtLabs been servicing mountain bike suspension?

Accepted Answer

DirtLabs has 15 years of mountain bike suspension service expertise.

Question 4

Does DirtLabs accept mail-in suspension work?

Accepted Answer

Yes, DirtLabs offers both local and mail-in suspension service options.

Question 5

What is included in a full suspension service at DirtLabs?

Accepted Answer

A full service includes inspection, cleaning, seal replacement, and fresh oil and lubrication to restore suspension systems to like-new condition.

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